Terms & Conditions & Complaints Procedures
Updated: April 15, 2026
Corporate Authorised Representative
Wealth Connexion Pty Ltd ABN 70 502 067 056 trading as K Point Wealth is a Corporate Authorised Representative of Infocus Securities Australia Pty Ltd ABN 47 097 797 049 AFSL License No. 236523
Terms of Use
The K Point Wealth website (“website”) is owned and operated by Wealth Connexion Pty Ltd, with its registered office at:
Level 6, 300 Ann Street, B
risbane, QLD 4001
By accessing or using this website, you agree to be legally bound by these Terms of Use (including the Privacy Policy). These Terms are governed by Australian law, with Australian courts having exclusive jurisdiction over any disputes arising from your use of the website.
We may update or change the content or services on this website at any time without notice, including changes to the Terms of Use and Privacy Policy. Continued use of the website after such changes constitutes acceptance of the amended Terms.
The information on this website is intended for Australian residents only.
General Advice Warning
IMPORTANT: Any advice provided on this website is General Advice only and does not take into account your personal objectives, financial situation, or needs. Before acting on any information, you must consider whether it is appropriate to your circumstances. You should read the relevant Product Disclosure Statement (PDS) or disclosure document before acquiring any financial product.
General Information Only
All material on this website is provided as general information only and not as personal financial advice. Examples are illustrative only.
Although every effort has been made to verify the accuracy of information, K Point Wealth, its directors, employees, representatives and agents disclaim all liability (except liability that cannot be excluded by law) for any inaccuracies, omissions or loss suffered through reliance on information contained on this website.
Accuracy and Currency of Information
K Point Wealth believes the information on this website is correct at the time of publication but does not warrant the accuracy, completeness, or currency of the information. Users should check the publication date and assess relevance.
To the extent permitted by law, K Point Wealth is not liable for any loss resulting from reliance on website content, opinions, conclusions, or recommendations.
No Warranty
To the fullest extent permitted by law, and subject to rights under Australian Consumer Law:
K Point Wealth:
- Does not warrant uninterrupted, secure, or error-free website operation
- Does not guarantee that defects will be corrected
- Does not warrant that the website or servers are free of viruses or harmful components
- Provides all content on an “as-is” basis
- Excludes all implied warranties and conditions
- Limits liability to the maximum extent permitted by law
Privacy
K Point Wealth complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy, available on this website, explains how your personal information is collected, used and disclosed.
Copyright
Unless otherwise stated, all content on this website — including text, graphics, images, layout, software and code — is owned or licensed by K Point Wealth .
The material is available for personal use and browsing only. You may not copy, reproduce, publish, distribute, or commercially exploit website content without our express written consent.
Loss or Damage to Your Systems
K Point Wealth is not liable for any loss or damage to your systems caused by use of this website or linked content. Users are responsible for implementing their own website and system protection (e.g., antivirus software).
Links to and from Other Sites
Links to external websites do not imply endorsement by K Point Wealth. We are not responsible for the content or accuracy of external sites.
You may not link to or frame this website without our written permission.
Complaints
We are committed to providing high-quality service and have processes in place to ensure complaints are handled fairly, promptly and transparently.
If you have a complaint about the financial services provided, please contact K Point Wealth :
Phone: (07) 3891 5666
Or contact Infocus directly:
Phone: (07) 5406 5000
Mail:
The Complaints Manager
Infocus Securities Australia Pty Ltd
PO Box 1856
Sunshine Plaza QLD 4558
Email: ProfessionalStandards@infocus.com.au
Please include:
- the financial services involved
- all relevant facts
- how you believe the matter may be resolved
Infocus will investigate and provide a written response within 30 calendar days, unless additional time is required due to complexity. You will be kept informed of progress.
If your complaint remains unresolved, you may contact the Australian Financial Complaints Authority (AFCA):
Phone: 1800 931 678
Mail:
Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Website: www.afca.org.au
Email: info@afca.org.au
General
The heading in these Terms are for your convenience and reference. These heading do not limit the affect of these Terms. Your acceptance of these Terms and use of our site do not create a joint venture, partnership, employment or agency relationship with us. You may not assign, delegate or transfer your rights or obligations under these Terms. We may modify these Terms, at any time, by posting conspicuous notice of any modification. Your continued use of our site will be subject to the Terms in effect at the time of any modification and will be your acceptance of the modified Terms. These Terms, together with those items made a part of these Terms by reference, make up the entire agreement between us relating to your use of our site, and replaces any prior understanding or agreements regarding your use of our site.
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